About the job
Founded in 1985, Advanced Technology Services (ATS) has established a strong presence across the United States, Mexico, and the United Kingdom. We specialize in Industrial Maintenance, optimizing factory operations and enhancing efficiency.
Fundada en 1985, Advanced Technology Services (ATS) ha establecido una fuerte presencia en los Estados Unidos, México y el Reino Unido. Nos especializamos en Mantenimiento Industrial, optimizando las operaciones de las fábricas y mejorando la eficiencia.
Key Responsibilities:
· Manage departmental expenses including labor, overtime, and travel budgets effectively.
· Conduct coaching sessions and prepare performance evaluations. Facilitate career planning, training, and skills development for team members. Ensure adherence to hourly work rules and contribute to hiring and termination decisions.
· Participate in departmental and customer meetings as required.
· Maintain consistent communication with management and customers.
· Ensure completion of all necessary reporting.
· Utilize various enterprise systems for daily operations.
· Personally follow up on customer complaints and serve as an escalation point for unresolved issues.
· Comply with all ISO processes, procedures, and policies.
· Foster and maintain strong business relationships across all ATS departments.
· Continuously seek process improvements and monitor outcomes. Complete mandatory quality core classes and apply learned techniques. Uphold the company's core values in all work interactions and ensure compliance with safety procedures.

