About the job
Join Help AG as an accomplished Order Management Specialist and collaborate closely with our Finance team. In this role, you will be responsible for a variety of tasks including generating purchase orders, posting Goods Receipt Notes (GRNs), processing vendor invoices, onboarding suppliers, and overseeing inventory management and reconciliation. Additionally, you will manage the complete logistics operations for our KSA office. You will also need to provide coverage for fellow Order Management Specialists during their absences.
Responsibilities:
- Create projects in SharePoint and upload necessary documentation.
- Generate Purchase Orders (PO) in the BC365 system.
- Distribute POs to suppliers via BC365 for both project-related and internal purchases.
- Track and ensure timely delivery of orders through effective communication via email and phone.
- Receive shipments from vendors, confirming accuracy in items, quantities, and serial numbers.
- Document Goods Receipt Notes (GRN) and create Delivery Notes.
- Process supplier invoices in compliance with tax regulations.
- Record purchase journals and inventory data.
- Coordinate customer deliveries alongside Business Development Managers (BDMs) and Project Managers (PMs).
- Distribute customer licenses, seed files, certificates, entitlements, and proof of delivery.
- Update SharePoint projects as necessary.
- Communicate with suppliers, couriers, and delivery partners.
- Prepare various reports regarding deliveries, revenue, and cost allocation.
- Conduct periodic visits to third-party or offsite warehouses for inventory counts.
- Assist auditors with year-end inventory counts.
- Maintain organized physical files for supplier/customer delivery notes and contracts.
- Ensure the onsite storeroom remains tidy and organized.
- Assist in supplier onboarding, performing due diligence, and completing third-party forms in KSA.
- Review orders (OPE) for KSA.
- Perform other ad hoc tasks as required.