About the job
The Outpatient Physical Therapist embodies the mission, vision, and values of Northwestern Medicine, adhering to the organization’s Code of Ethics and Corporate Compliance Program, while ensuring compliance with all relevant policies, procedures, guidelines, and regulatory and accreditation standards.
- Must be a licensed physical therapist in the state of Illinois, committed to the ethical and professional standards set by the Illinois Physical Therapy Practice Act.
- This role encompasses direct patient care, educational responsibilities, participation on relevant committees, and engagement in departmental process enhancements.
- Act as a mentor and role model for fellow therapists and clinical interns across all professional, clinical, communication, educational, and leadership domains.
Key Responsibilities:
- Exemplify the core values of Northwestern Medicine: teamwork, patient-first approach, integrity, and excellence in all interactions.
- Maintain a professional demeanor and appearance that is welcoming and approachable.
- Provide timely and accurate information to patients and stakeholders, addressing concerns promptly or directing them to the appropriate personnel.
- Employ effective service recovery techniques to resolve issues or service disruptions as they arise.
- Maintain primary oversight of patient care plans through consistent collaboration with physical therapist assistants (PTAs).
- Foster a team-oriented environment by assisting colleagues across departments, valuing diverse perspectives, and acknowledging contributions.
- Utilize departmental resources effectively and manage work schedules to complete assignments punctually.
- Engage in continuous improvement initiatives aimed at enhancing service delivery and operational efficiency.
- Adapt treatment plans creatively based on patient feedback and documented outcomes.
- Display mastery in selecting appropriate evaluations, treatment modalities, and protocols, conducting re-evaluations as per departmental guidelines.
- Assume full responsibility for physical therapy patient management from the initial contact to discharge, ensuring safety and effective treatment outcomes through collaboration with PTAs.