About the job
Join our vibrant team at the Pandora Boutique! This exclusive location is proudly owned and operated by REEDS Jewelers, a distinguished family-run business celebrating a legacy of excellence since 1946. REEDS is renowned for its commitment to quality, personalized service, and ethical practices in the jewelry and luxury retail sector. Discover more about our story and explore exciting career opportunities at REEDS.jobs.
About Pandora
Pandora is a global leader in self-expression through jewelry, celebrated for its iconic charm bracelets, sophisticated rings, and timeless necklaces. The brand is dedicated to sustainability and continues to set the benchmark for innovation and responsible craftsmanship. Working at a Pandora boutique is not merely about selling jewelry; it’s about assisting customers in celebrating their life's special moments and milestones. As an ambassador of a cherished global brand, our boutique team members connect with passionate, loyal customers who return to create meaningful personal collections. Each day presents a chance to craft unforgettable experiences.
Patrick Henry Mall stands as the principal shopping hub for Newport News and the broader Peninsula area, attracting a steady flow of locals, military families, and visitors. Newport News is a unique blend of waterfront living, historical charm, and access to major employers in defense, shipbuilding, and healthcare. Retail professionals in this area enjoy a robust customer base and a diverse, thriving community.
We are seeking a dedicated and client-focused Pandora Jewelry Sales Specialist to join our REEDS family. You will be the face of our brand—connecting customers with meaningful pieces, providing exceptional service, and fostering a culture of joy, elegance, and performance. If you have a passion for jewelry, love working with people, and thrive in a dynamic, team-oriented environment, we would love to hear from you!
Your Responsibilities
Client Experience
- Deliver exceptional service throughout every stage of the customer journey
- Create personalized shopping experiences and nurture lasting client relationships
- Educate clients on Pandora’s product offerings and brand heritage
- Maintain a polished, welcoming, and engaging atmosphere on the sales floor
Sales Performance
- Achieve and surpass individual and team sales targets
- Stay updated on product knowledge, promotions, and visual merchandising standards
- Encourage repeat business through effective clienteling and follow-up techniques
- Assist in store events and promotional activities
Store Operations
- Support merchandising and uphold visual presentation standards
- Participate in training and development initiatives

