About the job
Join Skylight Frame, a pioneering technology startup rooted in Los Angeles and San Francisco, dedicated to enhancing family connections through innovative products and services. Our mission is to craft the simplest solutions that elevate family life, exemplified by our beloved offerings like the Skylight Frame and Skylight Calendar, which have won the hearts of millions worldwide. With a strong foundation led by experienced entrepreneurs and former venture capitalists, we have achieved over $180 million in annual revenue while remaining fully bootstrapped and profitable. Every day, we strive to bring joy to our customers, and we are excited to expand our team to spread the magic of Skylight even further.
We are seeking a creative and detail-oriented Part-Time CRM Associate to activate our lifecycle marketing initiatives across various channels, including Email, SMS, Referral, and in-app messaging. In this pivotal role, you will significantly influence our customer communications, from conceptualizing campaign ideas to ensuring flawless execution and optimal performance.
Your responsibilities will include planning and executing weekly campaigns, briefing creative teams, building and scheduling emails and SMS, launching surveys, supporting direct-to-consumer promotions, and engaging in continuous testing and optimization efforts. This role is perfect for an individual who enjoys blending strategic thinking with meticulous execution, focusing on enhancing customer engagement while managing the intricate details necessary for smooth campaign operations.
Collaborating cross-functionally with marketing, creative, and product teams, you will design meaningful customer journeys that deliver the right message at the right moment. You will also ensure our campaigns adhere to industry best practices and comply with all relevant regulatory and marketing standards.
Above all, you will be instrumental in creating impactful customer experiences that foster engagement, retention, and growth.

