About the job
Are you passionate about retail and eager to make a difference? We are searching for a dedicated Part-Time Keyholder for our UNTUCKit store located in Tysons Corner Center, McLean, Virginia. The ideal candidate will bring prior management experience and a solid understanding of retail operations. If you possess the ability to inspire and motivate your peers, this could be the perfect role for you!
The Keyholder will not only have thorough knowledge of UNTUCKit products but will also excel in providing outstanding customer service.
Our CORE VALUES are: Be Kind, Own It, Work Together, Communicate, Mentor, and HAVE FUN!
Your Responsibilities:
- Foster a cohesive and engaging work environment for associates.
- Embody the UNTUCKit CORE values.
- Confidently conduct UNTUCKit University training and engage in daily chat-in activities.
- Ensure exceptional customer satisfaction through outstanding sales service.
- Assess customer needs and provide detailed information on product features.
- Create a welcoming shopping atmosphere where customers feel comfortable.
- Maintain an organized stock room.
- Open and close the store as needed.
- Keep the sales floor tidy and presentable.
- Stay informed about the products offered and discuss available options with customers.
- Cross-sell related products.
- Collaborate with co-workers to deliver excellent customer service.
- Contribute to brand decision-making through customer feedback and observations.
Qualifications:
- Demonstrated experience as a Sales Associate.
- Basic understanding of sales principles and customer service practices.
- Proficiency with Apple products, G-suite, and Omni-channel POS systems.
- Strong communication and interpersonal skills.
- Customer service-oriented mindset.
- Ability to work independently in the store.
- Flexible scheduling availability, including days, evenings, weekends, and holidays.
- High school diploma; a Bachelor's degree is a plus.
- This is a Part-Time position with variable hours.
Benefits:
- Retirement Plan (401k).
- Paid Time Off and Public Holidays.
- Training and Development opportunities.
- Casual work environment.
- Access to Wellness Resources.

