About the job
YOUR ROLE
- Assist the Store Manager in achieving sales objectives and comp sales targets. While the focus is on profitability, it’s also about creating an amazing customer experience.
- Help recruit, train, and retain a collaborative and passionate team that shares your enthusiasm.
- Be the ultimate ambassador for the store by generating excitement and customer engagement through the promotion of new products and utilizing social media platforms, alongside services like BOPIS and curbside pickup.
- Lead by example in maintaining an operationally efficient business, balancing operations, delegation, and a customer-first sales approach.
- Monitor loss prevention, payroll hours, and staff schedules effectively.
- Communicate collaboratively with retail leadership and HQ on trends and customer feedback.
- Analyze sales reports and leverage data to inform strategies aimed at achieving sales targets.
- Effectively merchandise the store using planograms while ensuring timely execution of all promotional activities.
- In partnership with your Store Manager, cultivate a high-performing team of associates that are committed to customer satisfaction.
QUALIFICATIONS
- 1-2 years of retail management experience is required. If you have a passion for music and pop culture, you're in the right place!
- Proven leadership skills and a desire to achieve more success. You will possess strong communication, recruitment, operational (including payroll, reporting, scheduling, and merchandising) skills along with a passion for developing your team.
- Excellent organizational and time management abilities, professionalism, and a commitment to team development.
- A high school diploma or GED; a degree is a plus.
- Adaptability is key—retail is fast-paced, and you thrive on meeting challenges head-on.
- Ability to perform typical retail tasks, including navigating the store's layout, merchandising products, and handling inventory.
About BoxLunch & Hot Topic
Hot Topic is a unique retail company that fuses music and pop culture into an immersive shopping experience, dedicated to creating memorable moments for customers and employees alike.

