About the job
The Mental Health Worker embodies the mission, vision, and values of Northwestern Medicine (NM), adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and regulatory and accreditation standards.
Under the supervision of a registered nurse (inpatient) or licensed health professional (outpatient), you will assist in the care of individuals and groups of patients while maintaining a therapeutic environment.
Key Responsibilities:
- Support the initial and ongoing identification of patient problems and strengths.
- Collaborate with interdisciplinary team members to develop effective treatment plans.
- Communicate patient status to registered nurses or licensed health professionals.
- Facilitate individual and group interventions as directed by licensed health professionals.
- Lead or co-lead supportive groups as designated by management.
- Assist patients in developing social, daily living, and problem-solving skills through various interactions.
- Respond to patient needs and requests promptly.
- Enhance patient relationships within the therapeutic milieu.
- Foster a communicative and cooperative environment for patients, families, and staff.
- Recognize personal role limitations and utilize appropriate clinical resources.
- Document clinical information accurately and in a timely manner in patient medical records.
- Contribute to a safe, secure, and comfortable environment for patients and staff.
- Adhere to established policies and procedures for patient care.
Additional Functions:
- Assist patients with self-care routines such as bathing, dressing, and hygiene.
- Utilize established communication channels to resolve work-related issues.
- Model the “Patient First” standards.
- Engage in unit meetings and Psychiatry Open Forums.
- Participate in orienting new mental health workers and staff as appropriate.
- Meet mandatory training requirements.
- Identify areas for performance improvement and pursue educational opportunities.
- Participate in departmental training, workshops, and seminars.
- Share knowledge and information with colleagues.
- Engage in Quality Improvement initiatives.
- Take initiative to assist with the overall unit workload.
- Identify and communicate trends to management and propose recommendations for improvement.
- Observe and document patient verbal and behavioral interactions.