About the job
Join Our Team as a Refreshment Center Attendant!
At Fairmont Chicago, we pride ourselves on making our guests feel at home, and this extends to their Refreshment Center experience. We are seeking a diligent and organized Refreshment Center Attendant who excels in independent work and is passionate about providing excellent service.
What We Offer:
- Competitive salary
- Employee benefit card with discounted rates at Accor properties worldwide
- Opportunities for personal and professional growth within our global network
- Engagement in our Corporate Social Responsibility initiatives, making a positive impact in the community
Your Responsibilities:
- Deliver consistently professional, engaging, and friendly service
- Prioritize daily tasks based on occupancy, arrivals, departures, and VIP guests
- Manage inventory by checking, stocking, and accurately billing all Refreshment Center products
- Ensure all offerings are fresh and appealing
- Requisition and prepare products for the Refreshment Center
- Adapt to last-minute changes and guest requests
- Welcome guests on the floors with warmth and assistance
- Maintain service standards in line with Fairmont and hotel guidelines
- Participate in deep cleaning projects for the Refreshment Center
- Stay informed about hotel operations and provide guidance to guests as needed
- Perform other assigned duties

