About the job
Retail Sales Associate (Part-Time)
Life at PetSmart
At PetSmart, we're not just passionate about pets; we are equally devoted to our team members. Our core values are grounded in unconditional love—a valuable lesson our pets teach us—and in maintaining strong connections within our team. We believe that when our associates are content and healthy, they can offer the finest care for our furry, scaly, and feathered companions, all while experiencing a workplace that allows them to be their true selves.
Why Join Us?
- Weekly pay
- Exclusive associate discounts and perks
- 401k savings plan
- Tuition reimbursement
- Clear career advancement opportunities
- Personal development programs
Position Summary
The Pet Associate (Retail Sales Associate) at PetSmart engages pet parents and their pets, ensuring positive interactions and aligning with our mission, vision, and values. This role encompasses maintaining cleanliness and safety standards in the store and providing direct care for the animals in our care.
Key Responsibilities
- Deliver exceptional service to pet parents both in-store and online.
- Welcome customers warmly and assist them with their inquiries.
- Prepare online orders for in-store pickup and enhance the pickup experience.
- Care for store-owned pets, including feeding, watering, and cleaning their habitats.
- Uphold store cleanliness and safety standards.
- Assist with pricing updates and promotional strategies.
- Organize and display new products as per sales plans.
- Restock and arrange products to meet store standards.
- Advise customers on merchandise, services, and live pets.
- Administer medications to store pets under veterinary guidance.
- Promote events like adoption weekends and charity initiatives.
- Ensure a safe environment for associates, pets, and customers.
- Act swiftly to address any health issues with pets in-store.
- Collaborate across various store areas as needed. Additional duties may be assigned.
- Participate in cultivating a culture of belonging and recognition.
- Adhere to all company policies and procedures.

