About the job
Position: Part-Time Retail Sales Associate
Discover Life with Us at PetSmart
At PetSmart, we’re not just a company devoted to pets; we’re equally passionate about our team members. Our core values reflect unconditional love — a valuable lesson we learn from our furry companions — and a commitment to unity. We believe that when our associates are fulfilled and healthy, they can offer exceptional care to our beloved pets while enjoying a rewarding and inclusive work environment that celebrates their individuality.
Perks Designed for You
- Weekly pay
- Exclusive associate discounts and perks
- 401k retirement plan
- Tuition reimbursement
- Career advancement opportunities
- Personal development programs
Role Overview
As a Pet Associate (Retail Sales Associate) at PetSmart, you will engage with pet parents and their pets, delivering memorable experiences that align with our company's mission, vision, and values. You will also play a crucial role in maintaining store cleanliness, ensuring pet safety standards, and providing direct care for the pets in our store.
Key Responsibilities
Responsibilities include, but are not limited to:
- Enhancing the pet parent experience both in-store and online.
- Greeting pet parents and assisting with inquiries throughout the store.
- Preparing online orders for in-store pickup and ensuring a seamless experience.
- Caring for store-owned pets, which involves feeding, cleaning, and maintaining habitats.
- Upholding cleanliness standards across the store.
- Assisting with pricing updates and promotional activities.
- Organizing and staging new products to match floor plans.
- Restocking products to meet store standards.
- Recommending and selling merchandise, services, and live pets.
- Administering medications to store-owned pets as directed by a veterinarian.
- Promoting special events like adoption weekends and charity initiatives.
- Ensuring a safe environment for associates, pets, and customers.
- Responding promptly to any sick or injured pets in the store.
- Participating in various store roles as needed and contributing to our culture of belonging and recognition.
- Adhering to all company policies and procedures.

