About the job
YOUR ROLE
As a Sales Advisor, you will play a pivotal role in crafting an exceptional customer experience. Your actions, aligned with our values, contribute to both your success and that of H&M.
Your Responsibilities:
- Support nearby stores in your capacity as a Sales Advisor.
- Welcome our customers, guide them through the store, and assist them with your knowledge of trends and products to find what they need.
- Collaborate with your team to ensure that both the sales floor and backstage area are always stocked, organized, and inviting.
- Be yourself and positively represent the H&M Group.
Want to learn more about the Sales Advisor role? Listen to our Jobcast episode and get insights directly from our team: Sales Advisor*
YOUR TEAM
Our stores are the heart of H&M. Here, customers experience our brand up close. Every team member, whether in sales, management, or visual merchandising, contributes to creating an inspiring atmosphere. Together with your team, you make fashion accessible for all, helping our customers feel confident and express their individuality through the latest trends and timeless styles.
WHO YOU ARE
We seek talents who...
- Have a passion for fashion and a desire to create a unique shopping experience for our customers.
And talents who...
- Ideally have experience in customer service, preferably in the fashion sector, retail, or similar environments.
- Thrive in a dynamic, team-oriented atmosphere.
- Are communicative, creative, curious about working with store technologies, and eager to continuously learn and grow.
- Are proactive and flexible, with availability to work on Fridays and Saturdays.
- Are ready to support surrounding H&M Group stores as needed.
WHO WE ARE
The H&M Group is a global company with strong fashion brands and innovative business ventures. We believe that outstanding design, affordable prices, and sustainable solutions can coexist. Our customers are at the center of all our decisions. Our corporate culture is shaped by thousands of passionate and talented team members. Together, we leverage our size and knowledge to lead the fashion industry towards a more inclusive and sustainable future.
WHY YOU'LL LOVE WORKING WITH US
We offer a dynamic and inclusive work environment where creativity is encouraged, and contributions are valued.

