About the job
YOUR ROLE
As a Sales Advisor, you will play a pivotal role in crafting a distinctive customer experience. The synergy between your actions and our values contributes to both your success and that of H&M.
Your Responsibilities:
- Welcome our customers, guide them through the store, and assist them using your trend and product knowledge to find exactly what they need.
- Collaborate with your team to ensure the sales floor and backstage areas are always stocked, organized, and inviting.
- Be yourself and positively represent the H&M Group.
Want to learn more about the Sales Advisor role? Tune into our Jobcast episode to hear firsthand insights from our team: Sales Advisor.
YOUR TEAM
Our stores are the heart of H&M. Here, customers experience our brand up close. Every team member, whether in sales, management, or visual merchandising, contributes to creating an inspiring atmosphere. Together with your team, you make fashion accessible for all, helping our customers feel confident and express their individuality with the latest trends and timeless styles.
WHO YOU ARE
We are looking for talents who possess...
- A passion for fashion and a desire to create a unique shopping experience for our customers.
And talents who...
- Ideally have experience in customer service, preferably in fashion retail or a similar field.
- Thrive in a dynamic, team-oriented environment.
- Are strong communicators, creative, curious about working with store technologies, and eager to learn and grow.
- Are proactive and flexible, willing to work on Fridays and Saturdays.
WHO WE ARE
The H&M Group is a globally operating company with strong fashion brands and innovative business sectors. We believe that outstanding design, affordable prices, and sustainable solutions do not have to be mutually exclusive. Our customers are at the center of all our decisions. Our corporate culture is shaped by thousands of passionate and talented team members. Together, we leverage our size and knowledge to lead the fashion industry into a more inclusive and sustainable future.
WHY YOU'LL LOVE WORKING WITH US
We are proud to be a vibrant and open company. Our team members enjoy attractive benefits and diverse development opportunities worldwide.

