About the job
YOUR ROLE
As a Sales Advisor, you will play a pivotal role in creating a distinctive customer experience. Your actions, aligned with our values, contribute to both your own success and that of H&M.
Your Responsibilities:
- Welcome our customers, guide them through the store, and assist them with your trend and product knowledge to find what they need.
- Collaborate with your team to ensure that both the sales floor and the backstage area are always stocked, organized, and inviting.
- Be yourself and positively represent the H&M Group.
Curious to learn more about the Sales Advisor role? Listen to our Jobcast episode to gain insights directly from our team: Sales Advisor
YOUR TEAM
Our stores are the heartbeat of H&M. Here, customers experience our brand up close. Every team member, whether in sales, management, or visual merchandising, contributes to creating an inspiring atmosphere. Together with your team, you make fashion accessible to all, helping our customers feel confident and express their individuality through the latest trends and timeless styles.
WHO YOU ARE
We are looking for talents with…
- A passion for fashion and a desire to create a unique shopping experience for our customers.
And talents who…
- Ideally have experience in customer service, preferably in fashion retail or a similar field.
- Thrive in a dynamic, team-oriented environment.
- Are strong communicators, creative, curious about working with store technologies, and eager to learn and grow.
- Are proactive and flexible, willing to work on Fridays and Saturdays.
WHO WE ARE
The H&M Group is a globally operating company with strong fashion brands and innovative business sectors. We believe that outstanding design, affordable prices, and sustainable solutions do not have to be mutually exclusive. Our customers are at the heart of all our decisions. Our corporate culture is shaped by thousands of passionate and talented team members. Together, we leverage our size and knowledge to lead the fashion industry towards a more inclusive and sustainable future.
WHY YOU WILL LOVE WORKING WITH US
We take pride in being a vibrant and open company. Our team members enjoy attractive benefits and diverse development opportunities worldwide.

