About the job
YOUR ROLE
As a Sales Advisor, you will be integral in creating a unique customer experience. Your actions intertwined with our values contribute to both your success and that of H&M.
Your Responsibilities:
- Welcome our customers, guide them through the store, and leverage your trend and product knowledge to help them find what they need.
- Work with your team to ensure that the sales floor and backstage areas are always stocked, organized, and inviting.
- Be yourself and positively represent the H&M Group.
Want to learn more about the Sales Advisor role? Listen to our Jobcast episode for firsthand insights directly from our team: Sales Advisor
YOUR TEAM
Our stores are the heart of H&M. Here, customers experience our brand up close. Every team member, whether in sales, management, or visual merchandising, contributes to creating an inspiring atmosphere. Together, you make fashion accessible for everyone, helping our customers feel confident and express their individuality through the latest trends and timeless styles.
WHO YOU ARE
We are looking for talents who...
- Have a passion for fashion and a desire to create a unique shopping experience for our customers.
And talents who...
- Ideally have customer service experience, preferably in fashion retail or a similar field.
- Thrive in a dynamic and team-oriented environment.
- Are communicative, creative, curious, and eager to work with store technologies while being willing to learn and develop continuously.
- Are proactive and flexible, especially available to work Fridays and Saturdays.
WHO WE ARE
The H&M Group is a globally operating company with strong fashion brands and innovative business segments. We believe that outstanding design, affordable prices, and sustainable solutions can go hand in hand. Our customers are at the center of all our decisions. Our corporate culture is shaped by thousands of passionate and talented team members. Together, we utilize our size and knowledge to lead the fashion industry toward a more inclusive and sustainable future.
WHY YOU'LL LOVE WORKING WITH US
We take pride in being a vibrant and open company. Our team members benefit from attractive perks and diverse development opportunities worldwide.

