About the job
Join Our Dynamic Team!
At DTLR, we pride ourselves on delivering exceptional customer experiences and are searching for passionate individuals to become part of our team.
Your Role is Crucial to Our Success!
Position Overview:
As a Part-Time Sales Associate, you will play a key role in driving sales and fostering customer relationships by demonstrating outstanding customer service and effective selling techniques. You will be responsible for various daily store operations, including merchandising, sales activities, customer interactions, and maintaining store orderliness. Customer service, sales excellence, and teamwork are the cornerstones of this role.
Key Responsibilities:
- Exhibit knowledge of current fashion trends and assist customers in selecting suitable merchandise while adhering to DTLR standards and nurturing customer relationships.
- Support inventory management through shipping, merchandising, restocking, and pricing tasks.
- Maintain a positive, energetic, and outgoing demeanor, ensuring a welcoming atmosphere for all customers.
- Adhere to all company policies and protocols.
- Participate in service training and product knowledge programs.
- Ensure compliance with visual merchandising standards, complete daily restocks, and represent a diverse range of sizes as per visual guidelines.
- Assist in preventing theft by both employees and customers.
- Help maintain a clean and organized sales environment.
- Follow directions from store management to keep the store orderly.
- Perform other assigned duties as needed.
Qualifications:
To excel in this role, candidates should possess the following:
Education and Experience
- Retail or customer service experience is preferred but not mandatory.
- A high school diploma or equivalent is preferred.
Skills and Knowledge:
- Strong command of the English language to communicate effectively with management, customers, and team members.
- Basic understanding of fashion and style trends with a strong desire to engage with customers in a retail environment.
- Problem-solving skills, analytical skills, attention to detail, flexibility, and excellent communication and interpersonal skills are essential for providing stellar customer service and maintaining inventory control.
Physical Requirements:
- Ability to stand for extended periods and lift and carry merchandise as needed.

