Qualifications
Qualifications:To excel in this role, you should possess:A passion for delivering exceptional customer service.Strong organizational and multitasking skills.A friendly disposition with a positive attitude.The ability to work independently and as part of a team.Previous experience in customer service or hospitality is a plus.
About the job
Company Overview:
Established in 1931, the B.F. Saul Company has been a leader in the acquisition, renovation, construction, and management of residential properties across the Washington Metropolitan area. Our Residential division boasts a portfolio of exquisite properties, including The Waycroft (Arlington, VA), Park Van Ness (Washington, DC), The Kennedy-Warren (Washington, DC), Lyon Place (Arlington, VA), The Milton at Twinbrook Quarter (Rockville, MD), and Hampden House (Bethesda, MD). We take immense pride in delivering exceptional customer service that ensures complete resident satisfaction.
Are you enthusiastic about providing outstanding customer service? Do you possess a friendly demeanor, a positive outlook, and excellent organizational capabilities? If so, we invite you to seize an incredible opportunity to leverage your skills and grow as a Concierge with B.F. Saul Company & Affiliates at The Waycroft in Arlington, VA.
As a Part-Time Weekend Concierge under the guidance of the General Manager, you will play a pivotal role in delivering exceptional customer experiences at the front desk for our residents, guests, and vendors. This position requires availability on Saturdays and Sundays from 3:00 PM to 11:00 PM.
Key Responsibilities:
- Exemplifying a gracious and welcoming demeanor in all interactions.
- Consistently presenting a professional appearance and attitude.
- Greeting residents and responding promptly to their requests and inquiries.
- Addressing resident concerns in alignment with our high customer service standards.
- Ensuring that only authorized individuals are permitted access to the building.
- Managing multiple phone lines and directing calls appropriately.
- Assisting residents with package and mail deliveries.
About B.F. Saul Company
The B.F. Saul Company has been a reputable name in the real estate industry since 1931, specializing in luxury residential properties throughout the Washington Metropolitan area. Our commitment to quality management and outstanding customer service sets us apart as a leader in the market.