About the job
Join Our Team as a Patient Care Coordinator at BenchMark Physical Therapy!
Are you eager to work in an expanding organization where you can profoundly influence the lives of others? If so, we invite you to apply!
Role Overview:
- The Patient Care Coordinator is an essential entry-level position responsible for ensuring the smooth and friendly daily operations of our clinic.
- Our Patient Care Coordinators excel in customer service, providing a welcoming experience to all patients.
- This role involves multitasking and learning new software systems to enhance clinic efficiency.
A Typical Day Includes:
- Warmly greeting every visitor to the clinic.
- Scheduling appointments for new referrals received via fax or phone.
- Verifying patient insurance coverage.
- Collecting payments from patients.
- Maintaining an organized front office environment.
- Performing additional duties as needed.
Full-Time Benefits:
- Annual paid Charity Day to support a cause that matters to you.
- Comprehensive Medical, Dental, Vision, Life, and Disability Insurance.
- Three weeks of Paid Time Off, plus paid holidays.
- 401K plan with company matching.
Position Summary:
The Patient Care Coordinator - I (PCC-I) is pivotal in fostering clinic growth through excellent execution of practice management and patient intake processes, collaborating with the Clinic Director to ensure efficient clinic operations.
Key Responsibilities:
- Collecting all payments due during service.
- Transforming referrals into evaluations.
- Scheduling patient visits.
- Providing exceptional customer service.
- Creating an inviting and friendly clinic atmosphere.
- Conducting welcome calls to enhance patient arrival rates.