About the job
Why Join Charlie Health?
In a nation where millions struggle with mental health issues, substance use disorders, and eating disorders, many face significant barriers to receiving adequate care. Limited local resources, extensive wait times, and a lack of personalized treatment often leave individuals feeling overlooked and unsupported.
At Charlie Health, we are dedicated to transforming the landscape of behavioral health care. Our mission is to bridge the gap between individuals and essential, life-saving treatment. We provide tailored, virtual care that fosters connections among clients, clinicians, care teams, and supportive communities. By addressing the needs of those with complex challenges, we enhance access to valuable care and promote better outcomes—all from the comfort of home.
As a rapidly expanding organization, we are reaching diverse communities every day and assembling a team that redefines behavioral health treatment. If you are eager to leverage your skills to ignite meaningful change and help individuals access the care they deserve, we would love to connect with you.
About the Role
Charlie Health is seeking an enthusiastic and compassionate individual to serve as a Patient Care Scheduling Specialist. In this pivotal role, you will assist our clients and their families during their treatment journey by providing essential care coordination and exceptional customer service. You will welcome clients post-admission, build rapport, and ensure that all their needs are met throughout their treatment experience. Acting as a key liaison between clients and our internal teams, you will facilitate communication and enhance the overall experience for those in our care. The Client Enablement team is focused on ensuring clients maximize their care while proactively identifying and resolving any barriers before they arise.
We are a team of driven professionals committed to addressing the mental health crisis and delivering transformative solutions. If our mission resonates with you and you are excited about the opportunity to increase access to mental health care and profoundly impact lives, we encourage you to apply today.

