About the job
zealgroup is seeking a dynamic and analytical Payment Owner for the Greater China region. This pivotal role involves selecting, evaluating, and optimizing Payment Service Providers (PSPs) to enhance payment processing in the GC market.
The ideal candidate will be data-driven and possess strong judgment skills. You will assess current and potential PSPs based on their payment performance, making informed decisions to meet the evolving payment needs of the Greater China region.
We are looking for someone with a strong sense of ownership and decision-making capabilities, distinguishing this role from traditional Payment Operations positions focused solely on execution.
Responsibilities
- Select and evaluate suitable Payment Service Providers (PSPs) for the GC region using data-driven insights and operational performance metrics.
- Perform comprehensive analysis of existing PSPs, focusing on:
- Success rates for deposits and withdrawals
- Analysis of reasons for transaction failures
- Withdrawal processing times
- Fee structures and costs
- Risk indicators and exceptions
- Identify the payment needs specific to the GC region by analyzing business scale, client behavior, and regional characteristics, and propose actionable optimization strategies.
- Collaborate with PSPs, Payment Operations, Finance, and Customer Support teams to enhance and adapt payment channels continuously.
- Establish standards for evaluating PSPs, defining key metrics, and creating governance frameworks to improve payment system transparency and control.
- Address payment-related issues, exceptions, and optimization initiatives specific to the GC region.
Requirements
- Bachelor’s degree or higher, preferably in Mathematics, Statistics, Data Science, Business Analytics, Engineering, Computer Science, Financial Engineering, or Information Systems.
- 2-3 years of relevant experience in payments, fintech, or related fields, with practical experience in PSP management, payment operations, or payment channel analysis.
- Exceptional data analysis and logical reasoning skills, with the ability to derive conclusions from data rather than solely relying on experience.
- High sensitivity to key payment metrics, including success rates, costs, and risks.
- A strong ownership mindset, responsible for regional payment outcomes beyond just executing assigned tasks.
- Fluent in spoken and written Chinese, with the ability to communicate professionally in English.
- Experience with FX / CFD / trading platforms is advantageous but not mandatory.

