About the job
Job Summary:
Join our innovative team at Navsan as a Power Automate Developer, where you will leverage your expertise in production support to design, implement, and maintain automated workflows. Your role will be crucial in ensuring seamless system operations while collaborating with stakeholders to optimize business processes and swiftly troubleshoot production issues.
Key Responsibilities:
- Debug existing Power Automate workflows and formulate solutions for BOT failures.
- Troubleshoot and resolve incidents related to infrastructure, applications, and bot failures.
- Work closely with IT teams to manage system-level issues and ensure the availability of automated processes.
- Develop metrics and dashboards to monitor the performance of automated workflows, addressing bottlenecks proactively.
- Conduct thorough root cause analyses for production issues and implement corrective actions.
- Maintain comprehensive documentation of production support activities, including incident reports and resolution steps.
- Collaborate with business Subject Matter Experts (SMEs) to address process exceptions and failures.
- Optimize bot scheduling for maximum license utilization and efficiency.
- Provide regular reports on bot execution results and system performance.
- Ensure compliance with organizational security policies and industry standards.
- Proactively assess the impact of system updates or changes to prevent bot failures.
- Create and maintain documentation for production support activities.
- Train other RPA Support Engineers on Power Automate functionalities and best practices.
- Lead training sessions or workshops to empower team members to effectively utilize Power Automate.
- Recommend new features or improvements in automation solutions to enhance organizational productivity.

