About the job
Join Ascertain in Revolutionizing Healthcare
At Ascertain, we are pioneering the development of AI agents designed to alleviate the administrative burdens faced by care teams. Our innovative solutions are already implemented in major health systems and extensive specialty groups, effectively saving hundreds of staff hours each week.
Supported by prominent investors including Northwell Health, the largest health system in New York, and Deerfield Management, a leading healthcare investment firm, we are committed to restoring time, trust, and focus to the professionals who keep the healthcare industry thriving. Our mission is urgent, not merely due to startup timelines, but because our partners depend on us to enhance financial resilience and operational clarity in a demanding healthcare landscape.
Your Role as a Prior Authorization Assistant
This position is ideal for a proactive individual who excels in fast-paced operational settings and enjoys contributing both independently and as a supportive team member. You will directly handle the processing of prior authorizations, often in high volumes, while also serving as a resource for fellow Ascertain Assistants. As workflows become more automated and integrated with Ascertain's platform, this role will transition into a hybrid operations and technology position.
This role is distinct from a conventional healthcare desk job; it is an outcome-oriented position that values ownership, sound judgment, and diligent follow-through.
Key Responsibilities
As a Prior Authorization Assistant, you will play a crucial role in our AI-driven prior authorization solution. Collaborating closely with Ascertain's leadership and product teams, you will contribute to the transformation of prior authorization through advancements in artificial intelligence. This is a unique opportunity to bridge healthcare operations and cutting-edge technology.
Your day-to-day responsibilities will include working with healthcare providers to minimize administrative burdens and streamline complex workflows, encompassing manual processing of authorizations and overseeing automated submissions for office visits, procedures, pharmaceuticals, and more. This role offers extensive exposure to diverse healthcare specialties, external stakeholders, and various departments within Ascertain.
- Verify insurance details and patient eligibility for prior authorizations.
- Engage with healthcare providers to collect essential medical documentation and information.
- Submit prior authorization requests to insurance providers in accordance with established protocols.
- Monitor and track authorization requests to guarantee timely processing.

