About the job
Embark on a rewarding journey with Accor as a Procurement Operations Support Administrator, where you will face your most significant challenge yet!
As a key member of the Procurement Department, specifically within the Procurement Business Support Operations (PBS Operations) ENA & Corporate team, you will oversee the administrative and operational management of procurement activities across Germany, Austria, and Romania.
Your role encompasses the management of nominated supplier contracts, supplier declarations, invoicing processes, and the redistribution of hotel remunerations within the global “Spend & Remuneration” framework.
Through collaboration with a diverse array of internal and external stakeholders—including buyers, business controllers, accounting teams, commercial teams, suppliers, and hotels—you will ensure seamless operations.
Your primary tool will be AstoreSuite, Accor’s proprietary procurement platform, which centralizes supplier contracts and hotel databases, enabling comprehensive oversight of the remuneration process, from supplier turnover declarations to invoicing.
Your Responsibilities:
1. Supplier & Contract Administration
- Create and maintain supplier profiles
- Input, update, and monitor supplier contracts within AstoreSuite
- Manage contacts and contractual documentation
- Ensure contract compliance and data accuracy
- Conduct ongoing data maintenance and quality assurance in the procurement database
- Analyze and track contract status
2. Management of Supplier Declaration Campaigns
- Prepare and initiate periodic declaration campaigns (quarterly/annual)
- Communicate effectively with suppliers
- Perform pre-campaign checks and database assessments
- Follow up with suppliers to guarantee comprehensive and precise declarations
- Conduct consistency checks, detect anomalies, and manage regularizations
- Notify stakeholders of any discrepancies
- Manage activity dashboards, KPIs, and reporting
3. Declarative Control & Dispute Management
- Analyze discrepancies between hotel accounting data and supplier declarations
- Investigate and resolve disputes
- Coordinate follow-ups with buyers, suppliers, and internal teams
4. Supplier & Customer Invoicing
- Issue and review supplier invoices according to contractual terms
- Verify declared purchase volumes and associated amounts
- Prepare activity reports
5. Distribution of Service Remunerations to Hotels
- Prepare data and calculation files for remuneration redistribution
- Ensure compliance with contractual and financial regulations
- Manage advance payments to clients
- Provide communication, follow-up, and support to hotels
- Address client inquiries, claims, and clarifications