About the job
Welcome to Toss Securities, a pioneering global brokerage firm striving to make investments accessible for everyone. If you are eager to build rapidly growing products that cater to investors, consider joining us at Toss Securities.
Introducing the WM Innovation Tribe's Advisory Silo
The WM Innovation Tribe is a strategic organization focused on attracting high-net-worth clients to Toss Securities and creating exceptional advisory experiences tailored to their needs. Our core mission is to validate why high-net-worth clients should choose Toss Securities through outstanding product experiences.
About Your Future Team
The Advisory Silo is responsible for developing investment strategy marketplaces and AI-driven advisory services. High-net-worth clients often struggle to find trusted asset management partners in complex market environments. Our team creates services that recommend optimal strategies based on clients' asset sizes and goals, aiming to reduce uncertainties in asset management and establish Toss Securities as a reliable long-term partner.
Your Responsibilities
- Design the conversion flow for high-net-worth clients to clearly recognize the value of membership and enroll.
- Create seamless experiences for subscribers to naturally engage with premium benefits.
- Experiment and improve the UI of key screens to enhance subscription conversion and retention rates.
- Collect qualitative and quantitative data on client pain points and leverage it to enhance user experiences.
- Simplify complex policies, such as payments and subscription management, into user-friendly UI.
- [Check Frequently Asked Questions for Designers](https://tosspublic.notion.site/99fbc158436240cf994ef5af1ccc5537)
We Are Looking For Someone Who
- Possesses experience in understanding and improving user needs based on quantitative and qualitative data.
- Has designed and launched products that meet customer needs based on solid evidence.
- Can logically communicate and persuade team members to collaborate effectively.
- Is capable of creating hierarchically clear and aesthetically refined App and Web UIs.
- Is willing to learn about finance while contributing to product design, even if they lack prior experience in the financial sector.
Preferred Qualifications
- Experience designing services that include conversion and payment flows, such as subscriptions and commerce.
- Background in developing services for premium or VIP clients.
- Experience in enhancing UI based on user behavior data and measuring outcomes.
- Ability to quickly grasp complex information, technology, and policies, and translate them into structured UIs and consistent UX.
- Familiarity with designing customer experiences across various devices, including mobile and PC.
Important Note
- As a Product Designer, you can apply in two ways via the 'Apply' button:
Quick Apply without a Portfolio: Just one relevant example of your work is enough. Simply organize your response according to five questions prepared by Toss, and you can apply without a portfolio file.
Apply with an Existing Portfolio: If you have a portfolio ready, feel free to submit it.
- Regardless of the method chosen, the evaluation criteria remain the same.
- Both application types will involve in-depth discussions regarding two selected examples during the job interview. Please note that regardless of portfolio submission, there will be a need for separate presentation material preparation later on.
- After your employment is confirmed, you will be assigned to a silo that works on a diverse range of products, from new ventures to existing businesses.
Portfolio and Response Recommendations
- It is beneficial to include the process you underwent to solve user-centric problems.
- For product improvement projects, it would be great to include images showing the before (as-is) and after (to-be) screens.
- Focus on creative and challenging problem-solving processes rather than sticking to standardized solutions.

