About the job
About Jerry.ai
At Jerry.ai, we are pioneering the first-of-its-kind AI-powered super app designed to revolutionize car ownership. By transforming how individuals manage one of their most significant financial commitments, we are proud to be the top-rated and most downloaded app in our sector, holding a 4.7-star rating in the App Store. With over 5 million users benefiting from our services, we are on a mission to streamline the car ownership experience further.
About the Role
We are on the lookout for a dynamic Product Manager to lead our AI-driven communications product. As a critical part of Jerry.ai’s growth strategy, AI and automation are vital in enhancing customer engagement, conversion, and retention. Currently, more than 70% of customer interactions are managed by our AI agents developed on our proprietary platform, Propelix. We aim to elevate this number to over 90%, enhancing customer satisfaction and conversion through delightful AI-driven interactions. Your expertise will help us develop a robust messaging infrastructure essential for seamless communication across SMS, in-app chat, email, and voice.
Your Impact:
- Collaborate closely with Product, Engineering, and Data Science teams to craft engaging AI interactions that boost automation and customer satisfaction.
- Utilize data analytics to pinpoint and prioritize enhancements to our core messaging systems.
- Identify and address bottlenecks that impede the resolution of high-impact issues, influencing our prompt engineering practices and technical roadmap.
- Stay abreast of emerging AI trends and best practices to inform strategic decision-making.
Who You Are:
- You possess 2+ years of experience in management consulting, technical product management, data analytics, or operations within a fast-paced startup environment.
- You are a technology enthusiast and a systems thinker, comfortable engaging in technical discussions and simplifying complex concepts.
- Data-driven and analytical, you enjoy diving deep into data to derive insights and make informed decisions.
- You take ownership of metrics and continuously strive for improvement, embodying a proactive and optimistic mindset.
- Your passion for AI drives you to innovate and enhance user experiences.

