About the job
Nexthink is seeking a passionate Product Manager to join our innovative Library team, the architects behind no-code content packs that deliver instant value to our customers.
In this pivotal role, you will take ownership of a diverse range of IT subjects, such as AI compliance, endpoint health, collaboration tools, Windows upgrades, and zero-trust readiness. Your responsibilities will encompass end-to-end management: identifying customer pain points, developing the roadmap, crafting solutions, and collaborating across product, marketing, and customer success teams to ensure successful market introduction.
This position is perfect for seasoned IT consultants or professionals eager to amplify their impact. Instead of addressing issues for a single organization, you will uncover trends across various industries and create solutions that enhance efficiency and productivity for thousands of organizations and millions of employees.
Additionally, if you're a product manager with a robust IT background, this role offers the opportunity to design, develop, and deploy solutions rapidly, without being hindered by engineering cycles, thereby directly contributing to Nexthink's growth.
Key Responsibilities
- Own Your Domain: Define and execute the roadmap for various IT topics within the Nexthink Library.
- Identify trends, customer challenges, and new technologies to develop impactful solutions.
- Rapid Development of No-Code Solutions: Design and produce Nexthink Library packs from concept to deployment.
- Deploy solutions in minutes, rather than months, by leveraging Nexthink's platform capabilities. For instance, we successfully addressed the Crowdstrike outage within a day, providing immediate support to our customers.
- Monitor adoption rates, usage patterns, and customer results to discern what resonates and refine continuously.
- Collaborate and Influence: Develop and present persuasive product pitches to internal teams, customers, and prospects, showcasing how your solutions address their urgent challenges.
- Work closely with Product, Sales, and Customer Success teams to grasp market demands, influence platform enhancements, and create effective solutions for customer acquisition and retention.

