About the job
Professional Services Manager, USA
About Connecteam:
Connecteam is an innovative startup based in Tel Aviv, dedicated to enhancing the work experience for the majority of the global workforce, particularly those who work away from desks. Our comprehensive business management platform simplifies team management, enabling thousands of businesses to concentrate on growth and operational efficiency.
Job Overview:
We are on the lookout for a motivated and tech-savvy Professional Services Manager to join our dynamic team. In this pivotal role, you will provide expert services to our clients by configuring Connecteam features in alignment with their workflows, integrating Connecteam with various platforms, and migrating data from existing tools. Collaborating closely with the Customer Success and R&D teams, you will enhance client experiences, streamline processes, and significantly improve their onboarding journey, ultimately saving them valuable time.
Key Responsibilities:
- Engage with clients on a daily basis to deliver exceptional professional services.
- Complete tasks offline as designated by clients.
- Establish and nurture strong relationships with customers to understand their needs and provide customized solutions.
- Effectively manage multiple responsibilities in a fast-paced, high-pressure environment.
- Work collaboratively with the Customer Success and R&D teams to ensure a seamless client experience.
Qualifications:
- Minimum of 1 year of experience in a SaaS environment – REQUIRED.
- Fluent in English – REQUIRED.
- Tech-savvy, committed, and eager to learn and improve continuously.
- Excellent communication and collaboration skills with a strong team-oriented mindset.
- Ability to excel under pressure in a dynamic environment.
Working Hours:
- Monday to Friday: 9:00 AM - 6:00 PM.
What We Offer:
This position provides a competitive salary range of $50,000 - $60,000 per year, along with comprehensive medical coverage, an insurance plan, a 401K retirement plan, and paid time off for vacations and sick days.
If you are passionate about driving business growth and possess the necessary experience and skills, we would be thrilled to receive your application!

