About the job
About Carvana
At Carvana, we don't just sell cars; we redefine the car-buying experience. Our commitment is straightforward: we will not sell a vehicle to any customer that we wouldn't feel comfortable selling to our own mothers. To uphold this promise, we have established several Reconditioning Centers across the nation, where each vehicle undergoes a thorough inspection, meticulous reconditioning, and quality photography before being listed on our website. Our Carvana Certified 150-point inspection process ensures that every vehicle meets our stringent mechanical and aesthetic standards. We aim to provide our customers with only the highest quality vehicles, striving for a hassle-free car buying journey. We are actively seeking enthusiastic and skilled individuals to help us fulfill this promise.
Do you believe you have what it takes to be part of our dynamic team? Read on to discover what we are looking for!
Position Overview:
The Reconditioning Manager is a supervisory role within our Inspection Center, responsible for guiding a team through daily operations. This position oversees all facets of the vehicle reconditioning process, directing at least five leads and up to 70 frontline associates within a lean manufacturing environment. The Reconditioning Manager is tasked with fostering a culture of continuous improvement and high employee engagement while achieving quality, production, and cost targets.
Note: This position is not eligible for visa sponsorship.
Key Responsibilities:
- Manage daily operations within the Inspection Center.
- Provide mentorship and accountability to direct reports, facilitating succession planning through effective coaching, leadership development, training, and performance management.
- Contribute to the development and implementation of strategic plans, goals, and objectives in alignment with company objectives.
- Ensure compliance with operating standards, systems, policies, procedures, and performance metrics.
- Foster a team environment that promotes positive communication, collaboration, and adherence to Carvana’s core values.
- Recruit, select, orient, and train new employees to maintain supervisory staff.
- Ensure consistent execution of progression path training and certification processes.
- Train and mentor leads and associates by providing constructive, competency-based feedback.
- Assess production capacity levels and assist with production planning to ensure operational efficiency.
- Guarantee compliance with health and safety protocols and loss prevention guidelines.