About the job
Job Title: Patient Care Coordinator (Intake and Benefits)
Position Type: Part-Time (5 hours per day)
Work Hours: 10:00 AM to 3:00 PM Eastern Daylight Time
Work Days: Monday to Thursday
Salary: $5 - $6 per hour, depending on experience
Job Code: ES-EMP
Workplace: Remote
About Our Client
Our client, a dynamic healthcare practice, is in search of an organized and detail-oriented Patient Care Coordinator (Intake and Benefits). This role is essential for facilitating patient intake, verifying insurance benefits, and ensuring smooth administrative operations. You will play a pivotal role in welcoming new patients and ensure their onboarding experience is seamless and efficient.
The Patient Care Coordinator will be responsible for managing inbound patient intake calls, verifying insurance benefits for out-of-network plans, and maintaining internal KPI tracking. Strong communication skills, meticulous attention to detail, and a solid understanding of healthcare workflows are essential for success in this position.
In this role, you will be among the first points of contact for new patients, introducing them to the practice, addressing inquiries regarding services and pricing, and assisting with appointment scheduling. You will also verify insurance benefits through various online platforms and direct calls to guarantee accurate information is collected prior to patient visits.
The ideal candidate is reliable, organized, and adept at communicating with patients in a compassionate manner. You must be capable of working independently in a remote setting while adhering to strict HIPAA regulations and maintaining patient confidentiality. This position is ideal for individuals with a background in healthcare administration who relish patient interaction, insurance verification, and supporting the efficient operation of healthcare practices.

