About the job
Join our team at smartData Enterprises as a skilled ServiceNow Developer, specializing in custom application development and workflow automation that extends beyond standard IT Service Management (ITSM) modules. This remote opportunity is designed for professionals with a solid 3-6 years of experience, including at least 2 years of dedicated ServiceNow custom development. In this role, you will collaborate with internal stakeholders and global clients to architect, develop, and deploy robust ServiceNow applications utilizing App Engine, Flow Designer, Integration Hub, and scoped applications.
Key Responsibilities:
- Design, develop, and refine custom ServiceNow applications and modules (excluding standard ITSM)
- Create sophisticated workflows, forms, UI policies, business rules, and integration scripts
- Leverage App Engine Studio, Flow Designer, and Integration Hub to build scalable solutions
- Integrate external systems with ServiceNow using REST, SOAP, MID Server, etc.
- Work closely with product teams, clients, and business analysts to gather requirements and deliver prototypes
- Perform unit testing, assist with deployments, and maintain compliance with quality standards
- Engage in technical discussions, code reviews, and uphold comprehensive documentation
Required Skills & Qualifications:
- 3-6 years of experience in ServiceNow development
- Minimum 2 years of hands-on experience in custom application development and workflow design
- Proficient in JavaScript, Glide API, Flow Designer, and ServiceNow scripting
- Expertise in Scoped Applications, App Engine, and Integration Hub
- Strong understanding of Access Control Lists (ACLs), security rules, data models, and performance optimization
- Experience working in Agile environments and familiarity with tools like JIRA
- ServiceNow Certifications such as CSA (Certified System Administrator) or CAD (Certified Application Developer) are highly preferred
Preferred Qualifications:
- Experience with advanced modules like HRSD, CSM, FSM
- Familiarity with CI/CD pipelines and DevOps practices within the ServiceNow ecosystem
- Excellent problem-solving abilities with strong communication skills for both technical and non-technical audiences
Why Join smartData?
- Become part of a diverse and inclusive team that values innovation and collaboration.

