About the job
JOIN OUR TEAM
At Indie Campers, we are more than just a marketplace for campervans; we are a community dedicated to making road trips accessible for everyone. Our innovative digital platform and customer-first approach have revolutionized the booking experience, allowing us to offer high-quality adventures at competitive prices.
Having hosted over 300,000 travelers across 169 countries and facilitated more than one million nights of rentals, we provide a diverse range of road trip options, from short-term RV rentals to long-term campervan subscriptions and vehicle sales.
We pride ourselves on our technological expertise, and as we continue to expand, we seek passionate individuals ready to contribute to our exciting journey.
YOUR ROLE
We are currently seeking travel enthusiasts who excel in guest service for our depot located in the Atlanta Metropolitan Area. As a Rental Service Agent, you will represent our brand and report directly to the Branch Operations Manager. Your primary responsibilities will include ensuring exceptional customer service, maintaining our fleet of campervans, and efficiently resolving operational challenges.
KEY RESPONSIBILITIES
- Manage incoming reservations and warmly welcome guests during check-ins and check-outs.
- Prepare and clean campervans to ensure they are ready for our customers.
- Monitor the maintenance needs of the fleet and ensure campervans are in optimal condition.
- Process payments and register guests while keeping track of inventory.
- Address customer complaints and handle emergencies effectively.
WHO YOU ARE
- A passionate travel enthusiast, ideally with a background in Tourism, Hospitality, Retail, or Rent-a-car.
- Exceptional communication skills and a strong commitment to customer interaction.
- Eligible to work in the US, possess a valid driver's license, and feel confident driving a campervan.
- Available to work on weekends and public holidays.
- Reliable, responsible, and organized, with excellent problem-solving abilities.

