About the job
Transforming Learning with AI.
At Docebo, we're revolutionizing workplace learning through the power of Artificial Intelligence. Our cutting-edge AI-driven learning platform empowers organizations to design, deliver, and manage training seamlessly in one unified space. However, our core mission extends beyond just technology; we aim to enhance team efficiency, foster smarter working habits, and allow individuals to prioritize meaningful tasks. Our platform is equipped with intelligent tools that tailor learning experiences, reduce mundane tasks, and transform training from a mere formality into a game-changing advantage. The outcome? Enhanced learning experiences and measurable success for businesses.
We are committed to redefining the future of learning with a forward-thinking team that embraces innovation. If the prospect of utilizing AI to improve work-life for individuals resonates with you, Docebo is the perfect fit. Our principles guide our daily operations and aren't just decorative; they embody the Docebo Heart: fostering trust, assuming positive intent, and encouraging diverse perspectives.
Join our community of over 900 Docebians globally and be a part of our mission to transform how people learn because the journey of learning never ceases.
About the Role:
As a Professional Services Resource Manager, you will collaborate closely with the Professional Services Leadership team to develop and execute capacity management strategies aimed at optimizing project delivery. You will oversee the resource allocation process from initial planning through onboarding and beyond. In partnership with the PS Leadership, you will align resource utilization with project profitability and employee skill advancement. Furthermore, you will engage with the PS Sales team to generate and communicate forecasts to identify resource trends, ensuring we possess the necessary skills and capacity to fulfill client demands.
The ideal candidate will exhibit exceptional organizational skills and a data-driven mindset. Strong communication and decision-making abilities are essential, alongside a creative approach to problem-solving to effectively manage and balance resource allocations in response to project requirements. In our rapidly growing environment, this role will continuously seek opportunities to enhance processes related to resource utilization at Docebo.
Key Indicators of Success:
Timely and precise staffing of projects with minimal disruption in delivery.
Effective management of resource allocation to meet evolving project needs.

