About the job
Shape a Healthier Future with Us
As a Restaurant Manager (Assistant Coach), you will play a pivotal role in leading your team, strategizing operations, and mentoring future leaders. Your focus will be on inspiring your crew, ensuring top-notch operational standards, and creating memorable guest experiences through data-driven insights, all aimed at building healthier communities through real food.
Your Responsibilities
In this hands-on leadership role, you will guide your team towards operational excellence. You'll mentor and develop team members, work alongside the Head Coach to set performance goals, and utilize data insights to tackle challenges while delivering exceptional guest experiences that align with our mission of promoting a healthier lifestyle. Additional supervisory duties may be assigned as necessary.
Key Responsibilities
- Team Leadership: Collaborate with the Head Coach on recruitment, onboarding, and training, fostering a culture of trust and recognition. Anticipate operational needs, ensure effective team deployment, and provide coaching during busy periods.
- Food Safety & Quality Assurance: Maintain high standards for food safety and cleanliness by inspecting food quality, monitoring temperatures, and ensuring compliance with health regulations. Partner with the Head Coach to address facility and supply issues promptly while ensuring team member safety.
- Customer Experience: Create a welcoming and brand-aligned guest experience by upholding SWEET standards and making informed business decisions based on guest feedback.
- Financial & Business Acumen: Manage controllable costs and schedules while collaborating with the Head Coach to drive sales and implement strategic initiatives based on operational data.
- Operational Systems & Technology: Support daily operations through effective team deployment and troubleshooting to ensure smooth execution of tasks.
- Career Development: Carry out essential functions outlined in the Shift Leader role, including responsibilities from the Kitchen Lead and Team Member roles.

