About the job
Join the dynamic team at 1915 South Ashley as a Retail Sales Associate. We proudly operate 30 Ashley stores and 3 distribution centers throughout the Southeastern United States, including Georgia, Florida, Alabama, North Carolina, Mississippi, and Virginia. Our focus is on fostering employee growth and development while delivering outstanding customer service with passion. If you're ready to elevate your career with the #1 Furniture Brand in the world, apply with us today!
Position Overview:
The Retail Sales Associate (RSA) plays a pivotal role in providing an exceptional shopping experience for guests. You will build meaningful connections, understand customer needs, and present tailored solutions that add value. This position emphasizes service, relationship building, and proactive follow-up while consistently achieving performance standards through key performance indicators (KPIs).
Key Responsibilities:
- Welcome and assist customers throughout their shopping experience.
- Showcase products and present solutions that add value for guests.
- Achieve or surpass performance targets, including sales, finance, bedding, protection plans, and delivery.
- Adhere to established sales processes and best practices.
- Engage actively in coaching, training, and development opportunities.
- Conduct timely follow-ups with customers to enhance sales and satisfaction.
- Ensure order accuracy prior to processing.
- Process payments and assist customers with financing options.
- Collaborate with leadership to address customer inquiries or concerns.
- Maintain store cleanliness and organization within assigned areas.

