About the job
As the Retail Store Manager at Vuori, you will spearhead our retail sales team, setting a positive example while cultivating genuine connections with our customers. Your role will involve effectively communicating Vuori’s brand values through extensive product knowledge and an upbeat, enthusiastic attitude. You will inspire your team to uphold Vuori’s exemplary standards in retail sales and customer service.
Key Responsibilities:
Create Memorable Customer Experiences
- Collaborate with the sales team to ensure every customer enjoys an exceptional shopping experience.
- Take ownership of the sales floor and guide the sales team to prioritize customer satisfaction.
- Prepare fitting rooms, assist customers in finding the right sizes, and provide knowledgeable feedback on merchandise style and fit.
- Build lasting relationships with customers by following up on their purchases, informing them about new products and restocks, and inviting them to upcoming events.
- Stay informed about the latest trends and best-selling items, sharing insights with customers and team members.
Drive Business Success
- Motivate the sales team to achieve sales targets within a commission-based environment.
- Stay updated on fashion and activewear trends to serve as a knowledgeable resource for customers.
- Lead the team in completing projects while maintaining a focus on enhancing customer experiences.
- Communicate inventory needs effectively to support business objectives.
Demonstrate Leadership and Ownership
- Oversee the processing of product shipments and manage inventory efficiently.
- Collaborate with the Regional Manager on daily operations, sales strategies, community engagement, and team management to ensure smooth business operations.
- Guide the team in daily store maintenance, including restocking, merchandising, re-ticketing, and cleanliness.
- Exercise utmost responsibility and attention to safety protocols in daily store opening and closing procedures.
- Encourage team members to maintain punctuality and fulfill their responsibilities under the guidance of the Regional Manager.

