About the job
About Us
As the leading and largest vertically integrated omni-channel women’s fashion brand in the region, Love Bonito has made significant strides since its inception in 2010. With a dedicated team of 250 professionals, our headquarters in Singapore extends its reach through country offices in Indonesia and Malaysia, as well as an omni-channel presence across these three markets. Our retail franchise in Cambodia and international shipping to 15 markets—including Hong Kong, China, the Philippines, Australia, New Zealand, the US, Canada, Macau, Japan, Korea, Vietnam, Thailand, Myanmar, Cambodia, and Brunei—demonstrate our commitment to redefining female retail on a global scale. We aspire to be the most thoughtful brand for every woman.
The Role
We are seeking a dynamic Retail Store Supervisor to oversee our Love Bonito retail store located at Johor Premium Outlet. In this pivotal role, you will ensure exceptional store operations while driving sales growth. Reporting directly to the Area Manager, you will significantly contribute to shaping the Love Bonito experience during this exciting expansion phase.
Main Responsibilities
- Assist the Store/Area Manager in leading daily operations and ensure key performance metrics are met.
- Manage daily and weekly tasks including store and inventory checklists.
- Collaborate with the Store/Area Manager to enhance sales performance and deliver outstanding customer service.
- Delegate responsibilities, motivate team members, and provide constructive feedback.
- Coach staff on delivering the best customer experience while actively engaging on the sales floor.
- Implement strategies to minimize stock loss, theft, and waste.
- Train new staff and manage shift scheduling.
- Ensure a seamless shopping experience by maintaining merchandise availability across all sizes and colors.
- Handle receiving and processing of new stock, replenishments, returns, damages, and transfers, and assist with stock-taking.
- Perform cashier duties using the POS system for transactions and end-of-day closures.
- Stay informed about company updates, fashion trends, new product launches, and customer feedback.
- Promote exemplary service and customer experience at all times.
- Act as a customer experience champion, providing personalized advice on styles, colors, and fits.

