About the job
At BOGGI Milano, we pride ourselves on embodying Italian excellence, meticulous attention to detail, and fostering genuine relationships with every client.
Each sale represents a unique encounter and every client has a story to tell.
Stepping into our boutique is an invitation to experience contemporary elegance.
Role Overview
As a Sales Advisor, you will serve as a true Brand Ambassador: welcoming each client with warmth, understanding their individual needs, and guiding them through a personalized and memorable shopping journey—whether in-store or online. Your role is crucial in enhancing our brand image and achieving sales objectives through exceptional service and trusted relationships.
Key Responsibilities
Provide outstanding service, enriching every client interaction and promoting the brand and loyalty initiatives.
Identify customer needs, passionately present products, and assist clients in making informed choices.
Establish long-lasting relationships with clients, nurturing trust and loyalty.
Encourage omnichannel sales strategies (Click & Collect, Seek & Send, in-store tablets).
Actively contribute to individual and team sales targets.
Professionally address customer inquiries or complaints in collaboration with the Store Manager.
Maintain the store's organization and aesthetics (both front and back areas) in alignment with brand standards.
Assist with inventory management and support omnichannel processes.
Help manage cash operations and ensure compliance with company policies.
Ideal Candidate Profile
A strong passion for fashion and customer service.
Exemplary elegance, empathy, and interpersonal skills.
Proactive, results-driven, and eager to learn.
A positive and collaborative team player.
Prior experience in fashion, luxury, or premium retail is advantageous.
What We Offer
Joining BOGGI Milano means entering an elegant and dynamic environment where customer care and a passion for style are integral values.