About the job
YOUR ROLE
As a Sales Advisor, you will play a pivotal role in creating a distinctive customer experience. Your actions, aligned with our values, contribute to both your success and that of H&M.
Your Responsibilities:
- Welcome our customers, guide them through the store, and leverage your trend and product knowledge to assist them in finding what they need.
- Collaborate with your team to ensure that the sales floor and backstage areas are always stocked, organized, and inviting.
- Be yourself and positively represent the H&M Group.
If you want to learn more about the Sales Advisor role, listen to our Jobcast episode and hear firsthand insights from our team: Sales Advisor.
YOUR TEAM
Our stores are the heart of H&M. Here, customers experience our brand up close. Every team member, whether in sales, management, or visual merchandising, contributes to creating an inspiring atmosphere. Together with your team, you make fashion accessible to everyone, helping our customers feel confident and express their individuality with the latest trends and timeless styles.
WHO YOU ARE
We are looking for talents who...
- Have a passion for fashion and a desire to create a unique shopping experience for our customers.
And talents who...
- Ideally have experience in customer service, preferably in the fashion industry, retail, or similar.
- Thrive in a dynamic and team-oriented environment.
- Are communicative, creative, and curious, eager to work with store technologies and willing to continuously learn and develop.
- Are proactive and flexible, able to work on Fridays and/or Saturdays.
WHO WE ARE
The H&M Group is a global company with strong fashion brands and innovative business sectors. We believe that exceptional design, affordable prices, and sustainable solutions can coexist. At the core of all our decisions are our customers. Our corporate culture is shaped by thousands of passionate and talented team members. Together, we leverage our size and knowledge to lead the fashion industry towards a more inclusive and sustainable future.
WHY YOU'LL LOVE WORKING WITH US
We take pride in being a vibrant and open company. Our team members benefit from attractive perks and diverse development opportunities worldwide.
- Employee discounts, opportunities for career growth, and a supportive work environment.

