About the job
YOUR ROLE
As a Sales Advisor, you play a vital role in creating a unique customer experience. Your actions and our values contribute to both your success and that of H&M.
Your Responsibilities:
- Welcome our customers, guide them through the store, and assist them with your trend and product knowledge to find what they need.
- Collaborate with your team to ensure that the sales floor and backstage areas are always stocked, organized, and inviting.
- Be yourself and positively represent the H&M Group.
Want to learn more about the Sales Advisor role? Check out our Jobcast episode to hear firsthand from our team: Sales Advisor*
YOUR TEAM
Our stores are the heart of H&M. Here, customers experience our brand up close. Every team member, whether in sales, management, or visual merchandising, helps create an inspiring atmosphere. Together, you make fashion accessible to everyone, helping our customers feel confident and express their individuality with the latest trends and timeless styles.
WHO YOU ARE
We are looking for individuals who...
- Have a passion for fashion and a desire to create a unique shopping experience for our customers.
And individuals who...
- Ideally have experience in customer service, preferably in fashion retail or a similar field.
- Thrive in a dynamic and team-oriented environment.
- Are communicative, creative, and curious, eager to work with store technologies, and willing to continuously learn and develop.
- Are proactive and flexible, available to work on Fridays and Saturdays.
WHO WE ARE
The H&M Group is a globally operating company with strong fashion brands and innovative business sectors. We believe that outstanding design, affordable prices, and sustainable solutions can go hand in hand. Our customers are at the center of all our decisions. Our corporate culture is shaped by thousands of passionate and talented team members. Together, we leverage our size and knowledge to guide the fashion industry towards a more inclusive and sustainable future.
WHY YOU WILL LOVE WORKING WITH US
We take pride in being a vibrant and open company. Our team members benefit from attractive perks and diverse development opportunities worldwide.

