About the job
Job Overview
Advance Auto Parts is proud to be an Equal Opportunity Employer, committed to fostering an inclusive workplace. We value diversity and do not discriminate against any employee or applicant based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected class.
Role Summary: Sales Associate and Store Driver
As a Sales Associate, you will play a crucial role in supporting our DIY customers by delivering exceptional sales and service experiences. This entry-level position requires a foundational understanding of automotive systems and store operations, as well as the ability to assist customers with their needs efficiently. This position can be offered on a part-time or full-time basis, with a preference for candidates holding a fleet safety certification.
Key Responsibilities
- Deliver outstanding customer service during in-store visits and over the phone.
- Meet and exceed personal sales targets while assisting the store in achieving overall sales objectives.
- Perform DIY services such as battery installations, testing, and wiper replacements.
- Ensure compliance with store product and operational standards.
- Manage inventory processes including truck unloading, cycle counts, and back stock management.
Additional Responsibilities
- Maintain cleanliness and organization of the store, including floors, restrooms, and parking areas.
- Assist with general stocking duties and ensure efficient back stock management.
- Safely deliver parts to customers when required.
Success Factors
- Basic driving and navigation skills.
- Ability to effectively utilize delivery board systems.
- Strong interpersonal and communication skills.
- Proficient in locating and stocking parts.
- Knowledge of safety practices and protocols.
- Experience in operating inventory systems and store equipment.
- Familiarity with automotive systems and parts.
- Capable of using POS and parts lookup systems efficiently.
- Expertise in diagnostic equipment for DIY services.
Essential Skills for Success
- Proficient in English (Spanish is a plus); able to communicate effectively with customers and team members.
- Adept at reading and interpreting documents such as safety instructions and procedure manuals.
- Strong mathematical skills for everyday calculations.
- Availability to work a flexible schedule including evenings and weekends.
Preferred Experience
- 2-3 years of experience in a retail sales environment, demonstrating the ability to provide excellent customer experiences.