About the job
WHAT YOU WILL DO
As a Sales Consultant, your role will be pivotal in delivering a unique shopping experience to our customers. You will welcome customers, guide them through the store, and assist them in finding what they need. By aligning with our values, you contribute not only to your own success but also to the overall success of the company.
Specifically, you will:
- Share your fashion knowledge and product insights to help customers make informed choices.
- Collaborate with your colleagues to provide exceptional service at every stage of the customer experience in-store, including promoting our customer loyalty program.
- Ensure that all store areas are always clean and organized.
- Participate in the opening and closing of the store.
- Represent the brand positively during all customer interactions.
WHOM YOU WILL WORK WITH
Our stores are the heart of our company, where customers primarily encounter our brand. As part of the dynamic store team, every role—from Sales Consultants, Department Managers, Store Managers, to Visual Merchandisers and Cashiers—contributes to creating an inspiring and enjoyable environment. Additionally, you will connect with your local Area Team to share insights and achieve your objectives collaboratively. Together with your team, you will play a crucial role in helping customers express their personalities through the latest trends and timeless styles, making fashion accessible and sustainable for all.
WHO YOU ARE
We are looking for individuals with:
- A passion for customer service and an interest in fashion—we will teach you the rest!
- Experience in customer service related to fashion or retail is a plus.
You are...
- A team player who enjoys working in a fast-paced environment.
- Communicative and creative with a strong desire to learn and grow.
- Flexible and action-oriented.
WHO WE ARE
The H&M Group is a global company comprised of strong commercial brands. Our goal is to demonstrate that there should be no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for everyone, with our customers at the center of every decision we make.