About the job
Funding Societies | Modalku stands as the premier digital finance platform dedicated to small and medium-sized enterprises (SMEs) across Southeast Asia. With a presence in Singapore, Indonesia, Thailand, Malaysia, and Vietnam, we are proudly backed by notable investors including Sequoia India (Peak XV), Softbank Vision Fund, Khazanah, and SMBC bank. Our mission is to empower SMEs by providing accessible business financing through individual and institutional investors, alongside a robust suite of payment solutions designed for both SMEs and consumers.
At Funding Societies | Modalku, our core values encapsulated in GETFS guide us:
- Grow Relentlessly: We strive to be our best selves.
- Enable Teamwork, Disable Politics: Together, we achieve success.
- Test Measure Act: We embrace curiosity and innovation.
- Focus on Impact: We prioritize actions that yield tangible results.
- Serve with Obsession: We cultivate long-term relationships through a customer-first approach.
This role is a vital part of our rapidly expanding payments team, which offers a comprehensive range of payment and collection products on a user-friendly digital platform. Our no-code solutions are tailored to enhance cash flow management, drive cost efficiencies, and streamline financial processes for business owners.
Your Responsibilities:
- Identify and onboard new clients from the SME sector, driving revenue and ensuring a superior prospecting and follow-up experience.
- Engage in daily outreach through calls, emails, and LinkedIn, and conduct product demonstrations to qualify leads and convert them into loyal customers.
- Maintain disciplined weekly activity reporting while demonstrating motivation to thrive in a dynamic startup environment.
- Reconnect with previously lost or rejected clients to rekindle conversations and optimize revenue opportunities.
- Utilize reporting tools to gain insights into prospect behavior and refine strategies accordingly.
- Regularly review your pipeline and client portfolio to analyze conversion rates, churn reasons, and shifts in payment volumes.
- Develop in-depth product knowledge and adeptly address customer inquiries and concerns.
- Collaborate with cross-functional teams to challenge the status quo, enhance customer experience, and ensure compliance while streamlining operations.
- Ensure adherence to CardUp’s risk and compliance guidelines.

