About the job
About Us
At Hitachi Vantara, we serve as the trusted data foundation for innovators worldwide. Our robust, high-performance data infrastructure enables diverse industries—from financial institutions to amusement parks—to harness the power of data to achieve extraordinary outcomes.
For instance, the Las Vegas Sphere exemplifies how we empower businesses to optimize, automate, and innovate—delighting their customers along the way. As we lay the groundwork for our next growth phase, we seek passionate individuals who thrive in a diverse, global team and are excited about making a tangible impact through data.
The Role
- Participate in 24x7 on-call support on a rotational basis.
- This is an onsite role located in Jalan Bangsar, Kuala Lumpur, Malaysia.
- We are in search of a seasoned SAN Storage Administrator to provide Level 1 and Level 2 support for SAN storage systems.
- The ideal candidate will possess extensive experience with SAN storage technologies relevant to current projects.
- This role involves managing storage infrastructure, executing BAU activities, troubleshooting, and performing replication and zoning tasks.
Key Responsibilities:
- 1-8 years of experience in storage technologies (Block, File, Object) and SAN switch administration.
- Deliver Level 1 and Level 2 support for SAN, NAS, and storage systems, including incident, change, and problem management in alignment with ITSM frameworks.
- Oversee disaster recovery, backup, and recovery strategies to ensure business continuity and optimize storage resources.
- Collaborate with Hitachi Service Delivery Managers, Account Teams, and customers to implement effective storage solutions.
- Stay abreast of emerging technologies and provide technical escalation support for L1/L2 teams.
- Conduct proactive capacity and performance analyses to address potential bottlenecks and issues.
- Administer Hitachi Storage systems (VSP, HNAS, HCP) or equivalent systems (DellEMC, NetApp, HPE).
- Exhibit strong communication, collaboration, and customer-centric skills.
- Possess a Bachelor’s degree in Engineering or a related field.

