About the job
Location: Castlepoint Shopping Centre, Bournemouth
Shift Pattern: Variable shifts covering holidays and sickness, approximately 30 hours per week
Pay Rate: £13.74 per hour
Key Responsibilities:
- Conducting patrols of shopping malls, villages, and the surrounding perimeter.
- Welcoming and assisting customers with inquiries.
- Monitoring and managing CCTV operations.
- Providing support to retail partners.
- Collaborating with the Environmental, Cleaning & Management Team.
Candidate Requirements:
- SIA License is essential.
- SIA CCTV License is an advantage.
- First Aid certification is required.
- Professional demeanor and ability to remain calm in various situations.
- Flexibility in shift patterns is a must.
- Consistently maintain a smart appearance in accordance with company standards.
Essential Skills:
- Strong organizational abilities with a talent for prioritizing tasks.
- Exceptional communication and customer service skills.
- Proficient writing skills.
- Computer literacy is required.
- Excellent observational abilities.
- Ability to work independently and assume responsibility.
- Strong report writing capabilities.
- Good knowledge of the local area.
- Team-oriented mindset.
- Five-year verifiable work/education history.
Preferred Qualifications:
- Willingness to work overtime when needed, including occasional lone working night shifts.
- Previous experience in security roles.
- Familiarity with fire panel systems.
Benefits:
- 24/7 access to a UK-based GP for you and your immediate family.
- Mental health support and life event counseling.
- Get Fit Program.
- Financial and legal assistance.
- Cycle-to-work scheme.
- Access to Perks at Work, including:
- Discounts, gift cards, cashback, and exclusive offers.
- Resources and tools for personal and professional development.
- Support services available for urgent assistance in crisis situations.

