About the job
At Perry Weather, we are proud to partner with prestigious organizations such as the PGA of America, the Dallas Cowboys, Turner Construction, and Major League Baseball to streamline weather safety operations and minimize risk. As one of Texas's fastest-growing technology firms and a distinguished Great Place to Work, our headquarters is located in the lively Oak Lawn area of Dallas, right at The Centrum, where Oak Lawn meets Cedar Springs.
Joining Perry Weather means you are not just taking a job; you are making a significant impact in the real world. Our innovative software, sophisticated hardware, and dedicated team work harmoniously to safeguard thousands from weather-related hazards, ensuring our clients can carry on with their operations with minimal interruptions. If you are driven by the desire to make a difference and thrive in a dynamic, forward-thinking environment, Perry Weather is the perfect fit for you.
About the Role:
As a Senior Account Manager, you will be responsible for the long-term success and expansion of key customer accounts from onboarding through renewal. This role demands a proactive individual who can navigate complex customer challenges with minimal supervision, delivering clarity in a vibrant, high-growth setting. The ideal candidate will possess outstanding communication and relationship management skills, the capability to engage with multiple stakeholders, including senior leadership, and the organizational finesse to oversee intricate accounts with meticulous attention to detail.
Key Responsibilities:
- Foster strong relationships with your accounts, ensuring their overall success on our platform.
- Educate new customers and users on our platform's features and offerings.
- Conduct onboarding procedures for new clients.
- Encourage product adoption and usage.
- Negotiate and finalize renewal contracts.
- Share customer insights with our Product and Engineering teams, including issues, feedback, and enhancement suggestions.
- Develop a repository of referenceable customers.
Requirements:
- Proven experience in managing enterprise-level or high-value customer accounts.
- Capability to nurture strategic customer relationships.
- Strong consultative and problem-solving abilities.
- Experience engaging with executive stakeholders.
- Exceptional presentation and communication skills.
- Adept at leading cross-functional collaborations.
- Strong skills in account planning and prioritization.
- A genuine passion for delivering outstanding customer experiences.
Preferred Qualifications:
- Previous experience in strategic account management roles focused on growth.
- Experience in high-growth internet, SaaS, or connected hardware environments.
- Background in overseeing complex enterprise-level onboarding processes.
Benefits:
- Competitive salary and performance incentives.
- Comprehensive health, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Generous Paid Time Off (PTO) policy.
- Professional development opportunities.

