About the job
Our Mission
At Datacom, we bridge the gap between people and technology to tackle challenges, unlock opportunities, and explore new possibilities for the communities we inhabit.
Our Team
The Software Engineering team is responsible for all digital technology solutions currently utilized by our clients. We take pride in our work and our commitment to our clients. With a well-rounded team ranging from senior to junior roles, we encourage everyone to embrace their individuality, be themselves, and most importantly, enjoy their work.
Position Overview
We are seeking talented intermediate and senior Business Analysts to join our dynamic team and take ownership of outcomes with dedicated customers. You will leverage your expertise in the Software Development Life Cycle (SDLC) along with your exceptional BA skills. This position will include analytical business analysis, requirements gathering, and influencing decisions in the Software Engineering and digital landscape. You will likely lead multiple platform and application development teams, coordinate and schedule team meetings, track progress, and monitor team performance in collaboration with your Delivery Manager. Additionally, you will work with subject matter experts to resolve any impediments and understand key inter-team dependencies.
Key Responsibilities:
- Lead and facilitate requirements gathering initiatives.
- Organize and conduct requirements workshops.
- Create user personas and user journeys to enhance user experience.
- Develop comprehensive documentation including use cases, user stories, prototypes, wireframes, proposals, and strategic documents.
- Collaborate with Product Management and Product Ownership teams to ensure value creation and maintain organized delivery backlogs.
- Drive changes that enhance team performance at a sustainable pace.
- Cultivate and promote a transparent, trusting, and respectful team environment; facilitate discussions, collaborative decision-making, and conflict resolution.
- Support team members through servant leadership and lead by example.
- Organize and facilitate daily stand-ups, requirement estimations, sprint & release planning, demos, and other relevant team meetings.
Candidate Profile:
Your success in this role hinges on your dedication to agile principles and practices, coupled with a passion for enhancing customer experiences and requirements on technically-driven projects. Strong communication skills to elicit requirements from stakeholders and identify opportunities for business improvement are essential.
Qualifications:
- Proven experience as a Business Analyst with a track record of delivering enterprise-level projects.
- Strong ability to influence stakeholder relationships and enhance team performance.
- Development background and/or familiarity with technical environments is desirable.

