About the job
The Senior Business Analyst & PMO Support is instrumental in spearheading automation delivery and optimizing processes across Operations, Product, and Technology sectors. This role combines analytical prowess, technical skills, and program management expertise to ensure the effective design, execution, and governance of automation initiatives aimed at enhancing efficiency, scalability, and operational control.
Your Responsibilities Include:
• Crafting detailed process automation documentation and capturing business requirements through thorough analysis and validation to ensure alignment with business objectives, process controls, and automation design.
• Assessing and prioritizing candidate processes for automation by evaluating business value, feasibility, and potential efficiency improvements.
• Leading process mapping, redesign, and optimization efforts to simplify and standardize workflows prior to automation.
• Managing the transition from legacy VBA macro automations to state-of-the-art automation platforms while ensuring continuity and adherence to control measures.
• Overseeing automation delivery governance through systematic progress tracking, issue management, and milestone reporting.
• Maintaining delivery plans, task trackers, and dashboards to provide insights into progress, dependencies, and performance metrics.
• Preparing and delivering updates and stakeholder communications, summarizing achievements, risks, and value delivered.
• Facilitating collaboration between Business, Product, and Technology teams to ensure coordinated delivery and ongoing enhancement of automation solutions.
• Supporting governance forums and decision-making processes, ensuring effective monitoring and resolution of risks, actions, and dependencies.

