About the job
Summary
At World Insurance Associates, we pride ourselves on being a distinctive insurance organization that combines premier products and services from leading providers with the personalized attention of local agents.
Since our inception in 2011, we have rapidly ascended to become one of the fastest-growing insurance brokers in the United States, boasting over 2,200 dedicated employees across more than 260 locations in North America. Our expertise spans personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, as well as human capital management solutions.
The remarkable growth and industry leadership we have achieved have opened exciting opportunities across the state, allowing top professionals to work from one of our various offices in the region.
Position Overview
The Senior Client Manager for Commercial Lines will be pivotal in fulfilling our commitment to exceptional client management and retention.
Primary Responsibilities
- Oversee a substantial portfolio of insurance business, ensuring timely and accurate completion of all necessary tasks.
- Enhance client loyalty by fostering strong relationships and delivering exceptional service, advocacy, and professional communication.
- Manage renewals, service inquiries, claims, billing, and the initiation of new policies.
- Maintain a comprehensive understanding of market appetites, underwriting guidelines, submission protocols, and procedures.
- Review all applications, policies, endorsements, and audits for precision and correctness.
- Collaborate with the department manager to manage the renewal business information.

