About the job
Join Visa as a Senior Consultant on our Operational Resilience team, where you will play a pivotal role in managing and enhancing our Operational Resilience program. Your responsibilities will include providing second-line oversight to ensure the program's processes are effective and efficient while supporting the achievement of annual objectives and compliance requirements.
Key Responsibilities:
- Develop, maintain, and test comprehensive business continuity plans (BCP) and business impact analyses (BIA) to prepare the organization for potential disruptions. Act as a subject matter expert throughout the business continuity lifecycle.
- Identify and implement improvements based on stakeholder feedback, collaborating across departments to enhance operational resilience.
- Continuously monitor and manage operational processes to ensure optimal performance.
- Work closely with both regional and global stakeholders to oversee crisis response and recovery operations, ensuring effective and timely resolution of events.
- Conduct regular testing and validation of resilience measures to confirm their effectiveness and preparedness.
- Facilitate ongoing training and awareness initiatives for staff, ensuring understanding and readiness regarding resilience practices.
- Support the design and execution of a robust testing and exercise program across regional and global teams as required.
- Assist in vendor assessments to guarantee that third-party dependencies do not jeopardize the organization’s resilience.
- Be available for on-call responsibilities as needed.
- Contribute to initiatives related to the overall delivery, enhancement, and governance of the program.
This position operates in a hybrid work environment, and the specific in-office days will be determined by your Hiring Manager.

