About the job
About Dialpad
Dialpad is the premier AI-driven customer communications platform that is redefining how businesses interact with their customers. Trusted by over 50,000 companies worldwide, including Netflix, RE/MAX, Uber, Randstad, and Tractor Supply, Dialpad empowers organizations to foster stronger customer relationships through real-time, AI-informed insights. Explore more at dialpad.com.
Our Culture
At Dialpad, you will be part of a dynamic team united by a common goal: to ensure our customers and their employees achieve remarkable success. We value every conversation, enhancing each interaction with a platform that delivers actionable insights and automation. We are committed to continuous improvement, where every team member utilizes cutting-edge AI to refine both our platform and their own expertise. We seek individuals who not only meet our high expectations but continually exceed them. Our ambitious goals require a team that operates at peak performance. We look for individuals who are Scrappy, Curious, Optimistic, Persistent, and Empathetic.
Your Role
As a Senior Analyst in Corporate FP&A, you will play a crucial role in supporting the organization’s consolidated financial planning and reporting processes. You will be responsible for building and maintaining comprehensive financial models, preparing board and executive-level reporting packages, conducting variance analysis, and providing analytical support for significant corporate initiatives, including capital allocation, headcount planning, and long-range strategic planning. By monitoring and analyzing key SaaS metrics such as ARR, net retention, gross margin, and the Rule of 40, you will facilitate informed decision-making and contribute to Dialpad’s ongoing growth and profitability.
This role reports directly to the Head of FP&A.

